Pricing

Free to start. $€4.99 when you outgrow it.

Every plan includes unlimited teammates.

Free

For a site getting started with live chat.

$€0

No card, no time limit

Add to Discord
  • 30 new conversations per month
  • 1 website
  • Unlimited teammates
  • Files and screenshots up to 10 MB
  • Read receipts and who's online
  • Light, dark or auto theme
  • Identity verification

Pro Monthly

For when support gets busier.

$€4.99/month

Billed monthly, cancel any time

Add to Discord

Then run /subscribe in Discord

Everything in Free, plus

  • Unlimited conversations
  • Several websites, each with its own channel
  • Email follow-ups when a visitor leaves
  • Customer details in the Discord thread
  • Your brand colors on the widget
Save 33%

Pro Yearly

The same Pro, for less.

$€39.99/year

$€3.33 a month, billed yearly

Add to Discord

Then run /subscribe in Discord

Everything in Pro Monthly, plus

  • 33% less than paying monthly
  • One payment a year

Prices in US dollars. In Europe, Pro costs the same in euros: €4.99 a month or €39.99 a year.Prices in euros for Europe. Elsewhere, Pro costs $4.99 a month or $39.99 a year.

Compare Free and Pro

FeatureFreePro
Price$€0, no card, no time limit$€4.99/month or $€39.99/year
New conversations30 per monthUnlimited
Websites1Several, each with its own channel
Teammates who can replyUnlimitedUnlimited
Files, read receipts, presence, theme, identity verificationYesYes
Email follow-upsNoYes
Customer details in the threadNoYes
Custom widget colorsNoYes

On Free, the count of new conversations resets every month on the day you installed Deskcord. Deskcord sends you a DM at 80% and 100% of the limit, and /usage shows where you stand at any time.

FAQ

Questions

More answers in the Help Center.

What counts as a conversation, and how do I know where I stand?

A conversation counts once, when a visitor starts it. Messages inside an open conversation don't count. Free includes 30 new conversations per month, and the count resets every month on the day you installed Deskcord. Deskcord sends you a Discord DM at 80% and at 100% of the limit, and /usage shows where you stand at any time.

What happens if I cancel Pro or remove Deskcord?

Your conversations stay in your Discord server in both cases. If you cancel Pro, your server goes back to the Free plan at the end of the billing period. If you remove the bot or the script tag, the chat stops appearing on your website.

Can I use it on several websites?

Yes, on Pro. Each website can send its conversations to its own Discord channel. Free covers 1 website.

How do I manage or cancel my subscription?

Run /manage-subscription in your Discord server to open the billing portal. There you can switch between monthly and yearly billing, update your card, download invoices or cancel.

Your next support conversation could be a Discord notification

Free for 30 conversations a month. No credit card.

Add to Discord