Get started with Deskcord

Deskcord puts a chat widget on your website and opens a Discord thread for each conversation, so your team answers visitors from Discord, on desktop or on their phone. Visitors don't need a Discord account.

1. Add the Deskcord bot to your Discord server.
2. Pick the channel where conversations open.
3. Paste the widget on your website.
4. Send yourself a test message.

You need the Manage Server permission on the server, which you have if you created it. No server yet? Creating one is free: click + at the bottom of your server list in Discord, then Create My Own.

Discord asks which server to add Deskcord to: pick yours under Add to server and click Continue. Discord then lists the permissions Deskcord needs: keep them all checked and click Authorize.

Deskcord then sends you a welcome message in Discord, with your widget code already filled in. It's posted in your server if your DMs are closed.

Each visitor conversation opens a thread in one channel of your server. In that channel, run:

/set-destination-channel

The reply tells you if Deskcord is missing a permission there.

In any channel of your server, run /setup. The reply, only visible to you, contains your widget code with your app ID:

<script>
  window.deskcord = {
    settings: { app_id: "YOUR_APP_ID" },
  };
</script>
<script src="https://cdn.deskcord.chat/deskcord.min.js"></script>

Paste it at the end of the <body> of every page where the chat should appear: usually your site's shared layout or footer. The widget shows up as a chat bubble in the bottom-right corner.

Where to paste it

• WordPress: Paste the snippet in your theme's footer.php, right before </body>, or in the footer box of a plugin like WPCode.
• Shopify: Online Store → Themes → … → Edit code → layout/theme.liquid, right before </body>.
• Webflow: Site settings → Custom code → Footer code, then publish your site.
• Next.js, React, Vue…: Use the npm package from a client-side component that renders on every page, such as your root layout.

// npm install deskcord
// Client side only, once: settings first, then load the widget
window.deskcord = {
  settings: { app_id: "YOUR_APP_ID" },
};
import("deskcord");

Load it in the browser only, never during server-side rendering. The settings must exist before the import.

1. Open your website and click the chat bubble.
2. Type a message and send it. The widget asks for a name and an email the first time.
3. In Discord, a thread named ✨ #0001 · your name appears in your channel, starting with a summary of who's writing.
4. Reply in the thread: your answer shows up in the widget right away.

It works on localhost too, so you can try it before going live. When you're done, close the test with /resolve-conversation in the thread.

Free includes 30 new conversations per month, counted when a visitor starts one: messages in an open conversation never count. Run /usage to see where you stand. Deskcord sends you a DM at 80% and 100% of the limit.

Need more? Pro removes the limit and adds several websites, reply emails, customer details and custom colors, for $4.99 per month or $39.99 per year. Run /subscribe in Discord to upgrade.

Deskcord works. Now make it fit your team: